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eHealth, Inc. Announces Fourth Quarter and Fiscal 2011 Results
Marketwired

MOUNTAIN VIEW, CA -- (Marketwire) -- 02/16/12 -- eHealth, Inc. (NASDAQ: EHTH), the leading online source of health insurance for individuals, families and small businesses, today announced its financial results for the fourth quarter and fiscal year ended December 31, 2011.

Gary Lauer, chief executive officer of eHealth stated, "2011 was a dynamic and productive year for eHealth. In the face of many changes, we generated strong earnings and cash flow, achieved significant progress across key aspects of our Medicare business and are projecting a return to revenue and earnings per share growth for 2012."

Fourth Quarter Results

Revenue -- Revenue for the fourth quarter of 2011 totaled $43.1 million, a 15% decrease compared to revenue of $50.7 million for the fourth quarter of 2010. Revenue for the fourth quarter of 2010 included a one-time revenue item of $6.0 million, reflecting a commission prepayment received from a health insurance carrier on a number of existing policies and members. Revenue for the fourth quarter of 2011 declined 4% compared to revenue of $44.7 million for the fourth quarter of 2010 excluding this one-time revenue item.

Stuart Huizinga, chief financial officer of eHealth commented, "The year-over-year decline in fourth quarter revenue was attributed primarily to a reduction in our individual and family product commission revenue offset by strong results in our emerging Medicare business, including growth in our Medicare commission and referral-based revenue. Fourth quarter 2011 Medicare revenue was approximately $12.5 million."

Submitted Applications -- Submitted applications for individual and family products decreased 7% in the fourth quarter of 2011 to 103,200 applications, compared to 111,200 applications in the fourth quarter of 2010.

Membership -- Estimated membership at December 31, 2011 totaled 815,500 members, a 5% increase over estimated membership of 778,300 at December 31, 2010. Total approved members, including individual and family plan, Medicare plan and other product members, increased 9% to 139,600 in the fourth quarter of 2011 versus 128,300 in the fourth quarter of 2010.

Operating Income -- Operating income for the fourth quarter of 2011 was $4.4 million, compared to operating income of $16.1 million for the fourth quarter of 2010, which included $5.9 million of income associated with the one-time revenue item. Operating margins were 10% and 32% in the fourth quarters of 2011 and 2010, respectively. Operating income for the fourth quarter of 2011 reflected eHealth's strategic investment in the Medicare business, primarily in the areas of marketing and advertising and customer care and enrollment.

Non-GAAP operating income for the fourth quarter of 2011 was $6.6 million, compared to non-GAAP operating income of $12.2 million for the fourth quarter of 2010. Non-GAAP operating margins were 15% and 27% in the fourth quarters of 2011 and 2010, respectively. Non-GAAP operating income and margins in the fourth quarter of 2011 exclude $1.5 million of stock-based compensation expense and $0.8 million of intangible asset amortization expense. Non-GAAP operating income and margins in the fourth quarter of 2010 exclude the one-time revenue item of $6.0 million, $0.1 million of cost of revenue associated with the one-time revenue item, $1.6 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense.

EBITDA -- EBITDA for the fourth quarter of 2011 was $7.2 million, a 62% decrease compared to EBITDA of $18.7 million for the fourth quarter of 2010. EBITDA in the fourth quarter of 2010 included $5.9 million of pre-tax income associated with the one-time revenue item.

Pre-tax Income -- Pre-tax income for the fourth quarter of 2011 was $4.4 million, compared to pre-tax income of $16.1 million for the fourth quarter of 2010, which included $5.9 million of pre-tax income associated with the one-time revenue item.

Net Income -- Net income for the fourth quarter of 2011 was $2.3 million, or $0.11 per diluted share, compared to net income of $8.6 million, or $0.38 per diluted share for the fourth quarter of 2010. Net income in the fourth quarter of 2010 included $3.5 million of net income associated with the one-time revenue item. Non-GAAP net income for the fourth quarter of 2011 was $3.7 million, or $0.18 per diluted share, compared to non-GAAP net income of $6.5 million, or $0.28 per diluted share for the fourth quarter of 2010. Non-GAAP net income and non-GAAP net income per diluted share in the fourth quarter of 2011 exclude $1.5 million of stock-based compensation expense and $0.8 million of intangible asset amortization expense, less $0.8 million for related income tax benefit. Non-GAAP net income and non-GAAP net income per diluted share in the fourth quarter of 2010 exclude the one-time revenue item of $6.0 million, $0.1 million of cost of revenue associated with that one-time revenue item, $1.6 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense, less $1.8 million for related income tax expense.

Cash Flows and Cash Balance -- Cash flows from operations for the fourth quarter of 2011 were $2.5 million, compared to cash flows from operations of $3.6 million for the fourth quarter of 2010.

Cash and cash equivalents as of December 31, 2011 totaled $123.6 million, compared to $128.1 million as of December 31, 2011. The change in cash and cash equivalents reflects $25.4 million used to repurchase 1.9 million shares of our common stock related to our stock repurchase program. In January 2012, eHealth completed a $30 million share repurchase program at an average per share price of $13.78.

Fiscal 2011 Results

Revenue -- Revenue totaled $151.6 million for the year ended December 31, 2011, a 5% decrease compared to revenue of $160.4 million for the year ended December 31, 2010. 2011 Medicare revenue was approximately $20 million, consisting primarily of commission and referral-based revenue.

Operating Income -- Operating income for the year ended December 31, 2011 was $13.2 million, a 59% decrease compared to operating income of $32.6 million for the year ended December 31, 2010. Operating margins were 9% and 20% for the years ended December 31, 2011 and 2010, respectively.

EBITDA -- EBITDA for the year ended December 31, 2011 was $24.7 million, a 42% decrease compared to EBITDA of $42.3 million for the year ended December 31, 2010.

Pre-tax Income -- Pre-tax income for the year ended December 31, 2011 was $13.2 million, a 60% decrease compared to pre-tax income of $32.6 million for the year ended December 31, 2010.

Net Income -- Net income for the year ended December 31, 2011 was $6.7 million, or $0.31 per diluted share, compared to net income for the year ended December 31, 2010 of $17.5 million, or $0.73 per diluted share.

Cash Flows -- Cash flows from operations for the year ended December 31, 2011 were $22.5 million, a 10% increase compared to $20.5 million for the year ended December 31, 2010.

2012 Guidance

eHealth is providing guidance for the full year ending December 31, 2012 based on information currently available:

  • Total revenue is expected to be in the range of $150 million to $156 million



  • Stock-based compensation expense is expected to be in the range of $6.5 million to $8 million



  • EBITDA* is expected to be in the range of $21 million to $26 million



  • Non-GAAP net income per diluted share** is expected to be in the range of $0.56 to $0.66 per share, compared to non-GAAP net income per diluted share of $0.59 in 2011



* EBITDA is calculated by adding stock-based compensation expense, depreciation and amortization expense, including intangible asset amortization expense, interest and other (income) expense, net and provision for income taxes to GAAP net income.

** Non-GAAP net income per diluted share is calculated by excluding stock-based compensation expense, intangible asset amortization expense and the estimated tax benefit relating to these expenses.

Webcast and Conference Call Information

A Webcast and conference call will be held today, Thursday, February 16, 2012 at 5:00 p.m. Eastern Time / 2:00 p.m. Pacific Time. The Webcast will be available live on the Investor Relations section on eHealth's website at http://ir.ehealthinsurance.com. Individuals interested in listening to the conference call may do so by dialing 866-356-3093 for domestic callers and 617-597-5381 for international callers. The participant passcode is 66571542. A telephone replay will be available two hours following the conclusion of the call for a period of 30 days and can be accessed by dialing 888-286-8010 for domestic callers and 617-801-6888 for international callers. The call ID for the replay is 90594716. The live and archived webcast of the call will also be available on eHealth's website at http://www.ehealthinsurance.com under the Investor Relations section.

About eHealth

eHealth, Inc. (NASDAQ: EHTH) is the parent company of eHealthInsurance, the nation's leading online source of health insurance for individuals, families and small businesses. Through the company's website, http://www.eHealthInsurance.com, consumers can get quotes from leading health insurance carriers, compare plans side by side, and apply for and purchase health insurance. eHealthInsurance offers thousands of individual, family and small business health plans underwritten by more than 180 of the nation's leading health insurance companies. eHealthInsurance is licensed to sell health insurance in all 50 states and the District of Columbia, making it the ideal model of a successful, high-functioning health insurance exchange. Through the company's eHealth Technology solution (www.eHealthTechnology.com), eHealth is also a leading provider of health insurance exchange technology. eHealth Technology's exchange platform provides a suite of hosted e-commerce solutions that enable health plan providers, resellers and government entities to market and distribute products online. eHealth, Inc. also provides powerful online and pharmacy-based tools to help seniors navigate Medicare health insurance options, choose the right plan and enroll in select plans online through its wholly-owned subsidiary, PlanPrescriber.com (www.planprescriber.com) and through its Medicare website www.eHealthMedicare.com.

Forward-Looking Statements

This press release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These include statements regarding revenue and earnings per share growth for 2012 and guidance for total revenue, stock-based compensation expense, EBITDA, and non-GAAP net income per diluted share for the year ending December 31, 2012. These forward-looking statements are inherently subject to various risks and uncertainties that could cause actual results to differ materially from the statements made, including risks associated with the impact of healthcare reform and medical loss ratio requirements; eHealth's ability to maintain its relationship with health insurance carriers; eHealth's success in marketing and selling Medicare-related health insurance plans and leads for such plans; eHealth's ability to hire, train and retain licensed health insurance agents for its Medicare business; the need for health insurance carrier and regulatory approvals in connection with the marketing of Medicare related insurance products; government disapproval of our use of marketing material, including call center scripts and our websites, to sell Medicare related health insurance products; costs of acquiring new members; weak economic conditions; consumer awareness of the availability and accessibility of affordable health insurance; changes in member conversion rates; eHealth's membership growth and retention rates; changes in products offered on eHealth's ecommerce platform; changes in commission rates or carrier underwriting practices; maintaining and enhancing eHealth's brand identity; system failures, capacity constraints, data loss or online commerce security risks; dependence on acceptance of the Internet as a marketplace for the purchase and sale of health insurance; dependence upon Internet search engines; reliance on marketing partners; timing of receipt and accuracy of commission reports; payment practices of health insurance carriers; competition; success in the sale of sponsorship advertising; the licensing of the use of eHealth's technology or our performance of services pursuant to government contracts; protection of intellectual property and defense of intellectual property rights claims; legal liability, regulatory penalties and negative publicity; ability to attract and retain qualified personnel; management of business expansion and diversification; seasonality; impact of acquisitions, including risks associated with not realizing anticipated synergies and opportunities with respect to PlanPrescriber, Inc.; underperformance by PlanPrescriber, Inc.; PlanPrescriber's maintenance of its relationships with its pharmacy and other partners that serve as a source of Medicare related leads; government approval of marketing material, including websites relating to PlanPrescriber partner Medicare product lead referrals; maintenance of proper and effective internal controls; impact of provisions for income taxes; changes in laws and regulations, including with respect to the marketing and sale of Medicare plans; compliance with insurance and other laws and regulations; exposure to security risks; and the performance, reliability and availability of eHealth's ecommerce platform and underlying network infrastructure. Other factors that could cause operating, financial and other results to differ are described in eHealth's most recent Quarterly Report on Form 10-Q or Annual Report on Form 10-K filed with the Securities and Exchange Commission and available on the investor relations page of eHealth's website at http://www.ehealthinsurance.com and on the Securities and Exchange Commission's website at www.sec.gov. eHealth does not undertake any obligation to update any forward-looking statement to conform the statement to actual results or changes in expectations.

Non-GAAP Financial Information

This press release includes financial measures that are not in accordance with generally accepted accounting principles in the United States ("GAAP"). To supplement eHealth's condensed consolidated financial statements presented in accordance with GAAP, eHealth presents investors with certain non-GAAP financial measures, including non-GAAP operating income; non-GAAP operating margins; earnings before interest, taxes, depreciation and amortization ("EBITDA"); non-GAAP net income and non-GAAP net income per diluted share.

  • Non-GAAP operating income for the three months ended December 31, 2011 consists of GAAP operating income excluding the following items:
    • the effects of expensing stock-based compensation related to stock options and restricted stock units in accordance with FASB ASC Topic 718, and
    • intangible asset amortization expense.
  • Non-GAAP operating income for the three months ended December 31, 2010 consists of GAAP operating income excluding the following items:
    • a one-time revenue item and its associated cost of revenue that management considers non-recurring and extraordinary,
    • the effects of expensing stock-based compensation related to stock options and restricted stock units in accordance with FASB ASC Topic 718 and
    • intangible asset amortization expense.
  • Non-GAAP operating margins for the three months ended December 31, 2011 are calculated by dividing non-GAAP operating income by GAAP total revenue.
  • Non-GAAP operating margins for the three months ended December 31, 2010 are calculated by dividing non-GAAP operating income by GAAP total revenue as adjusted for a one-time revenue item.
  • EBITDA is calculated by adding stock-based compensation, depreciation and amortization expense, including intangible asset amortization expense, interest and other (income) expense, net and provision for income taxes to GAAP net income.
  • Non-GAAP net income for the three months ended December 31, 2011 consists of GAAP net income excluding the following items:
    • the effects of expensing stock-based compensation related to stock options and restricted stock units in accordance with FASB ASC Topic 718, and
    • intangible asset amortization expense, and
    • the related income tax benefit of these excluded items.
  • Non-GAAP net income for the three months ended December 31, 2010 consists of GAAP net income excluding the following items:
    • a one-time revenue item and its associated cost of revenue that management considers non-recurring and extraordinary,
    • the effects of expensing stock-based compensation related to stock options and restricted stock units in accordance with FASB ASC Topic 718,
    • intangible asset amortization expense and
    • the related income tax impact of these excluded items.
  • Non-GAAP net income per diluted share is calculated by dividing non-GAAP net income by GAAP weighted average diluted shares outstanding.

eHealth believes that the presentation of these non-GAAP financial measures provide important supplemental information to management and investors regarding financial and business trends relating to the Company's financial condition and results of operations. Management believes that the use of these non-GAAP financial measures provides consistency and comparability with the Company's past financial reports. Management also believes that the exclusion of the items described above provides an additional measure of the Company's operating results and facilitates comparisons of the Company's core operating performance against prior periods and business model objectives. This information is provided to investors in order to facilitate additional analyses of past, present and future operating performance and as a supplemental means to evaluate the Company's ongoing operations. Externally, the Company believes that these non-GAAP financial measures are useful to investors in their assessment of the Company's operating performance.

Non-GAAP operating income, non-GAAP operating margins, EBITDA, non-GAAP net income and non-GAAP net income per diluted share are not calculated in accordance with GAAP, and should be considered supplemental to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. Non-GAAP financial measures used in this press release have limitations in that they do not reflect all of the revenue and costs associated with the operations of the Company's business and do not reflect income tax as determined in accordance with GAAP. As a result, you should not consider these measures in isolation or as a substitute for analysis of eHealth's results as reported under GAAP. The Company expects to continue to incur the stock-based compensation costs and purchased intangible asset amortization costs described above, and exclusion of these costs, and their related income tax benefits, from non-GAAP financial measures should not be construed as an inference that these costs are unusual or infrequent. The Company compensates for these limitations by prominently disclosing GAAP operating income, GAAP operating margins, GAAP net income and GAAP net income per diluted share and providing investors with reconciliations from the Company's GAAP operating results to the non-GAAP financial measures for the relevant periods.

The accompanying tables provide more details on the GAAP financial measures that are most directly comparable to the non-GAAP financial measures described above and the related reconciliations between these financial measures.

                               EHEALTH, INC.
                   CONDENSED CONSOLIDATED BALANCE SHEETS
                         (In thousands, unaudited)

                                                December 31,   December 31,
                                                    2010           2011
                                               -------------  -------------
                    Assets                          (1)
Current assets:
  Cash and cash equivalents                    $     128,074  $     123,607
  Accounts receivable                                 10,810          8,055
  Deferred income taxes                                5,347          4,622
  Prepaid expenses and other current assets            4,361          3,377
                                               -------------  -------------
Total current assets                                 148,592        139,661
Property and equipment, net                            4,528          4,631
Deferred income taxes                                  3,119          3,390
Other assets                                           2,937          5,641
Acquired intangible assets, net                       12,573         10,526
Goodwill                                              14,096         14,096
                                               -------------  -------------
Total assets                                   $     185,845  $     177,945
                                               =============  =============


     Liabilities and stockholders' equity
Current liabilities:
  Accounts payable                             $       3,573  $       2,391
  Accrued compensation and benefits                    7,523          7,904
  Accrued marketing expenses                           3,644          6,195
  Deferred revenue                                     2,785            314
  Other current liabilities                            2,672          1,547
                                               -------------  -------------
Total current liabilities                             20,197         18,351
Other non-current liabilities                          3,451          3,920

Stockholders' equity:
  Common stock                                            26             26
  Additional paid-in capital                         203,231        215,364
  Treasury stock, at cost                            (56,202)       (81,557)
  Retained earnings                                   14,937         21,661
  Accumulated other comprehensive income                 205            180
                                               -------------  -------------
Total stockholders' equity                           162,197        155,674
                                               -------------  -------------
Total liabilities and stockholders' equity     $     185,845  $     177,945
                                               =============  =============

(1) The condensed consolidated balance sheet at December 31, 2010 has been
    derived from the audited consolidated financial statements at that date.


                               EHEALTH, INC.
                CONDENSED CONSOLIDATED STATEMENTS OF INCOME
            (In thousands, except per share amounts, unaudited)

                                    Three Months Ended      Year Ended
                                       December 31,         December 31,
                                   -------------------- -------------------
                                      2010       2011      2010      2011
                                   ---------  --------- --------- ---------
                                                           (3)
Revenue:
  Commission                       $  39,681  $  31,276 $ 135,366 $ 120,321
  Other                               11,027     11,844    25,038    31,327
                                   ---------  --------- --------- ---------
Total revenue                         50,708     43,120   160,404   151,648
Operating costs and expenses:
  Cost of revenue                      2,740      1,353     5,499     8,340
  Marketing and advertising (1)       15,307     18,474    60,102    56,877
  Customer care and enrollment (1)     5,271      6,633    17,810    22,898
  Technology and content (1)           5,042      5,224    19,241    21,657
  General and administrative (1)       5,855      6,294    24,055    26,593
  Amortization of acquired
   intangible assets                     427        765     1,138     2,046
                                   ---------  --------- --------- ---------
Total operating costs and expenses    34,642     38,743   127,845   138,411
                                   ---------  --------- --------- ---------
Income from operations                16,066      4,377    32,559    13,237
Interest and other income
 (expense), net                           (4)         8         9       (53)
                                   ---------  --------- --------- ---------
Income before provision for income
 taxes                                16,062      4,385    32,568    13,184
Provision for income taxes             7,452      2,125    15,086     6,460
                                   ---------  --------- --------- ---------
Net income                         $   8,610  $   2,260 $  17,482 $   6,724
                                   =========  ========= ========= =========

Net income per share:
  Basic                            $    0.39  $    0.11 $    0.76 $    0.32
  Diluted                          $    0.38  $    0.11 $    0.73 $    0.31

Weighted-average number of shares
 used in per share amounts:
    Basic                             22,061     20,006    23,118    20,947
    Diluted                           22,849     20,889    23,873    21,703

(1) Includes stock-based
 compensation expense as follows:
      Marketing and advertising    $     201  $     188 $     808 $     962
      Customer care and enrollment       102         80       384       344
      Technology and content             383        333     1,622     1,669
      General and administrative         892        873     3,581     4,121
                                   ---------  --------- --------- ---------
        Total                      $   1,578  $   1,474 $   6,395 $   7,096
                                   =========  ========= ========= =========

(2) The condensed consolidated statement of income for the year ended
    December 31, 2010 has been derived from the audited consolidated
    financial statements for that year.


                               EHEALTH, INC.
              CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                         (In thousands, unaudited)

                                  Three Months Ended        Year Ended
                                     December 31,          December 31,
                                 --------------------  --------------------
                                    2010       2011       2010       2011
                                 ---------  ---------  ---------  ---------
Operating activities                                      (2)
Net income                       $   8,610  $   2,260  $  17,482  $   6,724
Adjustments to reconcile net
 income to net cash provided by
 operating activities:
  Deferred income taxes              7,464      1,908     14,274      5,604
  Depreciation and amortization        629        559      2,209      2,358
  Amortization of acquired
   intangible assets                   427        765      1,138      2,046
  Amortization and accretion on
   marketable securities, net           --         --         50         --
  Stock-based compensation
   expense                           1,578      1,474      6,395      7,096
  Excess tax benefits from
   stock-based compensation         (5,493)    (1,956)   (12,853)    (4,690)
  Deferred rent                         (6)       (10)       (11)        (3)
  Loss on disposal of property
   and equipment                        --         --          9         38
  Changes in operating assets
   and liabilities:
    Accounts receivable             (7,592)    (4,315)    (8,146)     3,383
    Prepaid expenses and other
     current assets                    783        752     (1,062)     2,628
    Other assets                        18        112         43        (16)
    Accounts payable                (3,322)      (294)      (459)    (1,948)
    Accrued compensation and
     benefits                          726        (92)     2,311        363
    Accrued marketing expenses        (600)     1,860       (235)     2,551
    Deferred revenue                 2,266       (839)     2,356     (2,471)
    Other current liabilities       (1,847)       353     (2,992)    (1,122)
                                 ---------  ---------  ---------  ---------
Net cash provided by operating
 activities                          3,641      2,537     20,509     22,541
                                 ---------  ---------  ---------  ---------

Investing activities
Purchases of property and
 equipment                            (465)      (475)    (2,948)    (2,407)
Acquisition of PlanPrescriber,
 net of cash acquired                   --         --    (27,203)        --
Purchase of other assets            (2,550)      (284)    (2,550)    (4,190)
Maturities of marketable
 securities                             --         --     22,100         --
                                 ---------  ---------  ---------  ---------
Net cash used in investing
 activities                         (3,015)      (759)   (10,601)    (6,597)
                                 ---------  ---------  ---------  ---------

Financing activities
Proceeds from exercise of common
 stock options                         346        715        814        899
Cash used to net-share settle
 equity awards                         (11)        (4)      (586)      (552)
Excess tax benefits from stock-
 based compensation                  5,493      1,956     12,853      4,690
Repurchases of common stock        (17,479)    (7,322)   (26,203)   (25,355)
Principal payments in connection
 with capital lease                    (11)       (17)       (44)       (63)
                                 ---------  ---------  ---------  ---------
Net cash used in financing
 activities                        (11,662)    (4,672)   (13,166)   (20,381)
                                 ---------  ---------  ---------  ---------

Effect of exchange rate changes
 on cash and cash equivalents           (3)        --         (7)       (30)
                                 ---------  ---------  ---------  ---------

Net decrease in cash and cash
 equivalents                       (11,039)    (2,894)    (3,265)    (4,467)
Cash and cash equivalents at
 beginning of period               139,113    126,501    131,339    128,074
                                 ---------  ---------  ---------  ---------
Cash and cash equivalents at end
 of period                       $ 128,074  $ 123,607  $ 128,074  $ 123,607
                                 =========  =========  =========  =========

(3) The condensed consolidated statement of cash flows for the year ended
    December 31, 2010 has been derived from the audited consolidated
    financial statements for that year.


                               EHEALTH, INC.
                        SUMMARY OF SELECTED METRICS
                                (Unaudited)

                                             Three Months     Three Months
                                            Ended December   Ended December
Key Metrics:                                   31, 2010         31, 2011
                                           ---------------  ---------------

Operating cash flows (1)                   $     3,641,000  $     2,537,000

IFP submitted applications (2)                     111,200          103,200

IFP approved members (3)                            94,200           85,500
Total approved members (4)                         128,300          139,600

Commission revenue (5)                     $    39,681,000  $    31,276,000
Commission revenue per estimated member
 for the period (6)                        $         50.97  $         38.47

Total revenue (7)                          $    50,708,000  $    43,120,000
Total revenue per estimated member for the
 period (8)                                $         65.13  $         53.04

                                                As of            As of
                                             December 31,     December 31,
                                                 2010             2011
                                           ---------------  ---------------

IFP estimated membership (9)                       680,900          675,000
Total estimated membership (10)                    778,300          815,500

                                             Three Months     Three Months
                                            Ended December   Ended December
                                               31, 2010         31, 2011
                                           ---------------  ---------------

Marketing and advertising expenses (11)    $    15,307,000  $    18,474,000
Marketing and advertising expenses as a
 percentage of total revenue (12)                       30%              43%

Other Metrics:

Source of IFP submitted applications (as a
 percentage of total IFP applications for
 the period):
  Direct (13)                                           45%              43%
  Marketing partners (14)                               29%              33%
  Online advertising (15)                               26%              24%
                                           ---------------  ---------------
    Total                                              100%             100%
                                           ===============  ===============

Notes:

(1)  Net cash provided by operating activities for the period from the
     condensed consolidated statements of cash flows.
(2)  IFP applications submitted on eHealth's website during the period.
     Applications are counted as submitted when the applicant completes the
     application, provides a method for payment and clicks the submit button
     on our website and submits the application to us. The applicant
     generally has additional actions to take before the application will be
     reviewed by the insurance carrier, such as providing additional
     information and providing an electronic signature. In addition, an
     applicant may submit more than one application. We include applications
     for IFP products for which we receive commissions as well as other
     forms of payment. We define our "IFP" offerings as major medical
     individual and family health insurance plans, which does not include
     small business, short-term major medical, stand-alone dental, life,
     student or Medicare-related health insurance plans.
(3)  New IFP members reported to eHealth as approved during the period. Some
     members that are approved by a carrier do not accept the approval and
     therefore do not become paying members.
(4)  New members for all products reported to eHealth as approved during the
     period. Some members that are approved by a carrier do not accept the
     approval and therefore do not become paying members.
(5)  Commission revenue (from all sources) recognized during the period from
     the condensed consolidated statements of income.
(6)  Calculated as commission revenue recognized during the period (see note
     (5) above) divided by average estimated membership for the period
     (calculated as beginning and ending estimated membership for all
     products for the period, divided by two). See our Form 10-K for the
     year ended December 31, 2010 - Item 7 - Management's Discussion and
     Analysis of Financial Condition and Results of Operations - Summary of
     Selected Metrics for additional information regarding our calculation
     of estimated membership.
(7)  Total revenue (from all sources) recognized during the period from the
     condensed consolidated statements of income.
(8)  Calculated as total revenue recognized during the period (see note (7)
     above) divided by average estimated membership for the period
     (calculated as beginning and ending estimated membership for all
     products for the period, divided by two). See our Form 10-K for the
     year ended December 31, 2010 - Item 7 - Management's Discussion and
     Analysis of Financial Condition and Results of Operations - Summary of
     Selected Metrics for additional information regarding our calculation
     of estimated membership.
(9)  Estimated number of members active on IFP insurance policies as of the
     date indicated. See our Form 10-K for the year ended December 31, 2010
     - Item 7 - Management's Discussion and Analysis of Financial Condition
     and Results of Operations - Summary of Selected Metrics for additional
     information regarding our calculation of estimated membership.
(10) Estimated number of members active on all insurance policies as of the
     date indicated. See our Form 10-K for the year ended December 31, 2010
     - Item 7 - Management's Discussion and Analysis of Financial Condition
     and Results of Operations - Summary of Selected Metrics for additional
     information regarding our calculation of estimated membership.
(11) Marketing and advertising expenses for the period from the condensed
     consolidated statements of income.
(12) Calculated as marketing and advertising expenses for the period (see
     note (11) above) divided by total revenue for the period (see note (7)
     above).
(13) Percentage of IFP submitted applications from applicants who came
     directly to the eHealth website through algorithmic search engine
     results or otherwise. See note (2) above for further information as to
     what constitutes a submitted application.
(14) Percentage of IFP submitted applications from applicants sourced
     through eHealth's network of marketing partners. See note (2) above for
     further information as to what constitutes a submitted application.
(15) Percentage of IFP submitted applications from applicants sourced
     through paid search and other online advertising activities. See note
     (2) above for further information as to what constitutes a submitted
     application.


                               EHEALTH, INC.
                      GAAP TO NON-GAAP RECONCILIATION
                FOR THE THREE MONTHS ENDED DECEMBER 31, 2011
            (In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

                                Three Months Ended December 31, 2011
                        ---------------------------------------------------
                                    GAAP                           Non-GAAP
                                   Percent                          Percent
                           GAAP   of Total                Non-GAAP of Total
                         Reported  Revenue  Adjustments   Results   Revenue
                        --------- --------  -----------  --------- --------

Revenue:
  Commission            $  31,276       73% $        --  $  31,276       73%
  Other                    11,844       27           --     11,844       27
                        --------- --------  -----------  --------- --------
Total revenue              43,120      100           --     43,120      100
Operating costs and
 expenses:
  Cost of revenue           1,353        3           --      1,353        3
  Marketing and
   advertising (1)         18,474       43         (188)    18,286       42
  Customer care and
   enrollment (1)           6,633       15          (80)     6,553       15
  Technology and
   content (1)              5,224       12         (333)     4,891       11
  General and
   administrative (1)       6,294       15         (873)     5,421       13
  Amortization of
   acquired intangible
   assets (2)                 765        2         (765)        --       --
                        --------- --------  -----------  --------- --------
Total operating costs
 and expenses              38,743       90       (2,239)    36,504       85
                        --------- --------  -----------  --------- --------
Income from operations      4,377       10        2,239      6,616       15
Interest and other
 income, net                    8        0           --          8        0
                        --------- --------  -----------  --------- --------
Income before provision
 for income taxes           4,385       10        2,239      6,624       15
Provision for income
 taxes (3)                  2,125        5          773      2,898        7
                        --------- --------  -----------  --------- --------
Net income (4)          $   2,260        5% $     1,466  $   3,726        9%
                        ========= ========  ===========  ========= ========

Net income per share:
 (4)
    Basic               $    0.11           $      0.08  $    0.19
    Diluted             $    0.11           $      0.07  $    0.18

Weighted-average number
 of shares used in per
 share amounts:
    Basic                  20,006                20,006     20,006
    Diluted                20,889                20,889     20,889

Explanation of adjustments

(1) Non-GAAP results exclude the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(2) Non-GAAP results exclude intangible asset amortization expense.
(3) Non-GAAP provision for income taxes excludes estimated income tax
    benefit of $0.8 million related to stock-based compensation expense
    listed in note (1) above and intangible asset amortization expense
    listed in note (2) above.
(4) Non-GAAP net income and non-GAAP net income per share exclude stock-
    based compensation expense listed in note (1) above, intangible asset
    amortization expense listed in note (2) above, less the estimated income
    tax benefit listed in note (3) above.


                               EHEALTH, INC.
                      GAAP TO NON-GAAP RECONCILIATION
                FOR THE THREE MONTHS ENDED DECEMBER 31, 2010
            (In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

                               Three Months Ended December 31, 2010
                      -----------------------------------------------------
                                   GAAP                            Non-GAAP
                                  Percent                           Percent
                         GAAP    of Total                Non-GAAP  of Total
                       Reported   Revenue  Adjustments   Results    Revenue
                      ---------  --------  -----------  ---------  --------

Revenue:
  Commission (1)      $  39,681        78% $    (6,000) $  33,681        75%
  Other                  11,027        22           --     11,027        25
                      ---------  --------  -----------  ---------  --------
Total revenue            50,708       100       (6,000)    44,708       100
Operating costs and
 expenses:
  Cost of revenue (1)     2,740         5         (100)     2,640         6
  Marketing and
   advertising (2)       15,307        30         (201)    15,106        34
  Customer care and
   enrollment (2)         5,271        10         (102)     5,169        12
  Technology and
   content (2)            5,042        10         (383)     4,659        10
  General and
   administrative (2)     5,855        12         (892)     4,963        11
  Amortization of
   acquired
   intangible assets
   (3)                      427         1         (427)        --        --
                      ---------  --------  -----------  ---------  --------
Total operating costs
 and expenses            34,642        68       (2,105)    32,537        73
                      ---------  --------  -----------  ---------  --------
Income from
 operations              16,066        32       (3,895)    12,171        27
Interest and other
 income (expense),
 net                         (4)       (0)          --         (4)       (0)
                      ---------  --------  -----------  ---------  --------
Income before
 provision for income
 taxes                   16,062        32       (3,895)    12,167        27
Provision for income
 taxes (4)                7,452        15       (1,770)     5,682        13
                      ---------  --------  -----------  ---------  --------
Net income (5)        $   8,610        17% $    (2,125) $   6,485        15%
                      =========  ========  ===========  =========  ========

Net income per share:
 (5)
    Basic             $    0.39            $     (0.10) $    0.29
    Diluted           $    0.38            $     (0.10) $    0.28

Weighted-average
 number of shares
 used in per share
 amounts:
    Basic                22,061                 22,061     22,061
    Diluted              22,849                 22,849     22,849

Explanation of adjustments

(1) Non-GAAP results exclude a one-time revenue item received from a carrier
    partner and associated cost of revenue.
(2) Non-GAAP results exclude the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(3) Non-GAAP results exclude intangible asset amortization expense.
(4) Non-GAAP provision for income taxes excludes estimated income tax
    expense of $2.4 million related to a one-time revenue item and its
    associated cost of revenue listed in note (1) above, estimated income
    tax benefit of $0.6 million related to both stock-based compensation
    expense listed in note (2) above and intangible asset amortization
    expense listed in note (3) above.
(5) Non-GAAP net income and non-GAAP net income per share exclude a one-time
    revenue item and its associated cost of revenue listed in note (1)
    above, stock-based compensation expense listed in note (2) above and
    intangible asset amortization expense listed in note (3) above, less the
    related income tax impact of these excluded items listed in note (4)
    above.


                               EHEALTH, INC.
                      GAAP TO NON-GAAP RECONCILIATION
                FOR THE FISCAL YEAR ENDED DECEMBER 31, 2011
            (In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

                               Fiscal Year Ended December 31, 2011
                      -----------------------------------------------------
                                   GAAP                            Non-GAAP
                                  Percent                           Percent
                         GAAP    of Total                Non-GAAP  of Total
                       Reported   Revenue  Adjustments   Results    Revenue
                      ---------  --------  -----------  ---------  --------

Revenue:
  Commission          $ 120,321        79% $        --  $ 120,321        79%
  Other                  31,327        21           --     31,327        21
                      ---------  --------  -----------  ---------  --------
Total revenue           151,648       100                 151,648       100
Operating costs and
 expenses:
  Cost of revenue         8,340         5           --      8,340         6
  Marketing and
   advertising (1)       56,877        38         (962)    55,915        37
  Customer care and
   enrollment (1)        22,898        15         (344)    22,554        15
  Technology and
   content (1)           21,657        14       (1,669)    19,988        13
  General and
   administrative (1)    26,593        18       (4,121)    22,472        15
  Amortization of
   acquired
   intangible assets
   (2)                    2,046         1       (2,046)        --        --
                      ---------  --------  -----------  ---------  --------
Total operating costs
 and expenses           138,411        91       (9,142)   129,269        85
                      ---------  --------  -----------  ---------  --------
Income from
 operations              13,237         9        9,142     22,379        15
Interest and other
 income (expense),
 net                        (53)       (0)          --        (53)       (0)
                      ---------  --------  -----------  ---------  --------
Income before income
 taxes                   13,184         9        9,142     22,326        15
Provision for income
 taxes (3)                6,460         4        3,044      9,504         6
                      ---------  --------  -----------  ---------  --------
Net income (4)        $   6,724         4% $     6,098  $  12,822         8%
                      =========  ========  ===========  =========  ========

Net income per share:
 (4)
    Basic             $    0.32            $      0.29  $    0.61
    Diluted           $    0.31            $      0.28  $    0.59

Weighted-average
 number of shares
 used in per share
 amounts:
    Basic                20,947                 20,947     20,947
    Diluted              21,703                 21,703     21,703

Explanation of adjustments

(1) Non-GAAP results exclude the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(2) Non-GAAP results exclude intangible asset amortization expense.
(3) Non-GAAP provision for income taxes excludes estimated income tax
    benefit of $3.0 million related to stock-based compensation expense
    listed in note (1) above and intangible asset amortization expense
    listed in note (2) above.
(4) Non-GAAP net income and non-GAAP net income per share exclude stock-
    based compensation expense listed in note (1) above, intangible asset
    amortization expense listed in note (2) above, less the estimated income
    tax benefit listed in note (3) above.


                               EHEALTH, INC.
                      GAAP TO NON-GAAP RECONCILIATION
                FOR THE FISCAL YEAR ENDED DECEMBER 31, 2010
            (In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

                                Fiscal Year Ended December 31, 2010
                        ---------------------------------------------------
                                    GAAP                           Non-GAAP
                                   Percent                          Percent
                           GAAP   of Total                Non-GAAP of Total
                         Reported  Revenue  Adjustments   Results   Revenue
                        --------- --------  -----------  --------- --------

Revenue:
  Commission (1)        $ 135,366       84% $    (6,000) $ 129,366       84%
  Other                    25,038       16           --     25,038       16
                        --------- --------  -----------  --------- --------
Total revenue             160,404      100       (6,000)   154,404      100
Operating costs and
 expenses:
  Cost of revenue (1)       5,499        3         (100)     5,399        3
  Marketing and
   advertising (2)         60,102       37         (808)    59,294       38
  Customer care and
   enrollment (2)          17,810       11         (384)    17,426       11
  Technology and
   content (2)             19,241       12       (1,622)    17,619       11
  General and
   administrative (2)      24,055       15       (3,581)    20,474       13
  Amortization of
   acquired intangible
   assets (3)               1,138        1       (1,138)        --       --
                        --------- --------  -----------  --------- --------
Total operating costs
 and expenses             127,845       80       (7,633)   120,212       78
                        --------- --------  -----------  --------- --------
Income from operations     32,559       20        1,633     34,192       22
Interest and other
 income, net                    9        0           --          9        0
                        --------- --------  -----------  --------- --------
Income before income
 taxes                     32,568       20        1,633     34,201       22
Provision for income
 taxes (4)                 15,086        9          193     15,279       10
                        --------- --------  -----------  --------- --------
Net income (5)          $  17,482       11% $     1,440  $  18,922       12%
                        ========= ========  ===========  ========= ========

Net income per share:
 (5)
    Basic               $    0.76           $      0.06  $    0.82
    Diluted             $    0.73           $      0.06  $    0.79

Weighted-average number
 of shares used in per
 share amounts:
    Basic                  23,118                23,118     23,118
    Diluted                23,873                23,873     23,873

Explanation of adjustments

(1) Non-GAAP results exclude a one-time revenue item received from a carrier
    partner and associated cost of revenue.
(2) Non-GAAP results exclude the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(3) Non-GAAP results exclude intangible asset amortization expense.
(4) Non-GAAP provision for income taxes excludes estimated income tax
    expense of $2.4 million related to a one-time revenue item and its
    associated cost of revenue listed in note (1) above, estimated income
    tax benefit of $2.6 million related to both stock-based compensation
    expense listed in note (2) above and intangible asset amortization
    expense listed in note (3) above.
(5) Non-GAAP net income and non-GAAP net income per share exclude a one-time
    revenue item and its associated cost of revenue listed in note (1)
    above, stock-based compensation expense listed in note (2) above and
    intangible asset amortization expense listed in note (3) above, less the
    related income tax impact of these excluded items listed in note (4)
    above.



                                EHEALTH, INC.
              GAAP NET INCOME TO NON-GAAP EBITDA RECONCILIATION
   FOR THE THREE MONTHS AND FISCAL YEARS ENDED DECEMBER 31, 2010 AND 2011
                          (In thousands, unaudited)

EBITDA Reconciliation

                              Three Months Ended           Year Ended
                                 December 31,             December 31,
                           -----------------------  ------------------------
                               2010        2011         2010         2011
                           ----------- -----------  -----------  -----------

Net income                 $     8,610 $     2,260  $    17,482  $     6,724
Stock-based compensation
 expense (1)                     1,578       1,474        6,395        7,096
Depreciation and
 amortization (2)                  629         559        2,209        2,358
Amortization of acquired
 intangible assets (2)             427         765        1,138        2,046
Interest and other
 (income) expense, net (3)           4          (8)          (9)          53
Provision for income taxes
 (4)                             7,452       2,125       15,086        6,460
                           ----------- -----------  -----------  -----------
EBITDA                     $    18,700 $     7,175  $    42,301  $    24,737
                           =========== ===========  ===========  ===========

Explanation of adjustments

(1) Non-GAAP EBITDA excludes the effect of expensing stock-based
    compensation related to stock options and restricted stock units in
    accordance with FASB ASC Topic 718.
(2) Non-GAAP EBITDA excludes depreciation and amortization expense,
    including intangible asset amortization expense.
(3) Non-GAAP EBITDA excludes interest income and other income and expenses.
(4) Non-GAAP EBITDA excludes income tax expense.

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Investor Relations Contact:

Kate Sidorovich

Director, Investor Relations

440 East Middlefield Road

Mountain View, CA 94043

(650) 210-3111

kate.sidorovich@ehealth.com

http://ir.ehealthinsurance.com



Media Contact:

Brian Mast

Vice President, Communications

440 East Middlefield Road

Mountain View, CA 94043

(650) 210-3149

brian.mast@ehealth.com

http://www.ehealthinsurance.com



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